Card Hall Brumby

Privacy Policy

Welcome to Card Hall Brumby's Privacy Policy

This privacy policy explains how Card Hall Brumby, an offline poker venue in South Melbourne, collects, uses, and protects your personal information when you visit our poker room, card lounge, restaurant, or interact with our website. Effective date: 2026-09-13.

  • The policy applies to all visitors, poker players, tournament participants, and diners.
  • We are committed to complying with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
  • By using our services or website, you agree to the practices described in this policy.

Information We Collect

Personal Information You Provide

We collect information you voluntarily provide when you reserve a poker table, register for poker tournaments, join our poker club, or contact us. This includes:

  • Name, email address, phone number, and postal address.
  • Date of birth to verify age (21+ for poker room access).
  • Payment details for dining or event bookings (processed securely).
  • Any preferences or notes you share about your poker experience.

Information Collected Automatically

When you visit our website, we automatically collect certain technical information to improve your experience and understand how our poker-related content is used.

  • IP address, browser type, device information, and operating system.
  • Pages visited, time spent, and referring URLs.
  • Cookies and similar technologies (see Cookie Policy).

How We Use Your Information

We use your personal information to provide and improve our offline poker venue services, including table reservations, tournament management, and dining experiences.

  • To process and confirm poker table reservations and tournament registrations.
  • To communicate with you about your bookings, events, and promotions (with your consent).
  • To verify age and eligibility for poker room access.
  • To improve our website, services, and customer support.
  • To comply with legal obligations and enforce our Terms and Conditions.

Disclosure of Personal Information

We may share your personal information with trusted third-party service providers who assist us in operating our poker venue and website, such as payment processors, booking systems, and marketing platforms. These providers are contractually obligated to protect your information and use it only for the services they provide to us. We do not sell your personal information to third parties. We may disclose information if required by law or to protect the rights, property, or safety of Card Hall Brumby, our guests, or others.

Data Storage and Security

Security Measures

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure.

  • Data is stored on secure servers with restricted access.
  • We use encryption for sensitive data transmission.
  • Access to personal information is limited to authorized personnel who need it to perform their duties.
  • We regularly review our security practices to address new threats.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Booking and transaction records may be kept for tax and legal compliance. You may request deletion of your personal information where applicable.

Your Rights and Choices

You have the right to request access to the personal information we hold about you, to ask for corrections, and in some circumstances to request deletion of your information.

  • To make a request, contact us using the details below.
  • We will respond to your request within a reasonable timeframe, usually within 30 days.
  • We may need to verify your identity before processing your request.
  • You may also opt out of marketing communications at any time by using the unsubscribe link in our emails or contacting us.

Cookies and Analytics

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand how visitors interact with our poker-related content.

  • Essential cookies are necessary for the website to function.
  • Analytics cookies help us improve our content and user experience.
  • You can manage cookie preferences through your browser settings or our cookie consent tool.
  • For detailed information, please review our Cookie Policy.

International Data Transfers

We do not routinely transfer personal information outside Australia. However, some of our third-party service providers may store or process data in other countries, such as the United States or the European Union. Where such transfers occur, we take reasonable steps to ensure that your information is protected in accordance with Australian privacy laws. By using our services, you consent to such transfers where necessary.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be posted on this page with the effective date of 2026-09-13. We will notify you of material changes by posting a notice on our website or by other means. Your continued use of our services after changes take effect constitutes acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or complaints about this privacy policy or our handling of your personal information, please contact us using the details below.

We will acknowledge your complaint and respond within a reasonable timeframe.